112277blue backbround

Welcome to SyslinQ

Your guide to configure the SyslinQ

Setting up controllers with the SyslinQ*

*Check with your local distributor to make sure your system works with SyslinQ

Setting up SyslinQ in chapters:

Below are 17 chapters with the explanation on the side what is visible in the chapter.

01 01 What is the Syslinq thumbnail

Introduction of the SyslinQ

  • Overview of SysLinQ
    • Purpose: Connecting farm automation controllers to the cloud
    • Secure VPN tunnel for remote access
    • Benefits for remote farm management
  • Typical Use Cases
    • Connecting 1–2 controllers (default support up to 10)
    • Central communication hub for data routing
  • Supported Services per Controller
    • VNC server
    • HTTP server
    • WebSocket server
    • Default IP address assignment per controller
02 invite first login 1 1 1

Setup Subscriptions

  • Account Activation Process
    • Receiving an email invitation.
    • Clicking the “Set up my password” link.
    • Creating and confirming your password.
  • Link Validity
    • Understanding the expiration time of the activation link.
  • Email Troubleshooting
    • Checking spam or junk folders for missing emails.
  • Logging into the Portal
    • Navigating to portal.syslinq.co.
    • Entering email and password.
    • Using the “Login” button.
  • Password Recovery
    • Clicking “Forgot password.”
    • Receiving a secure link via email.
    • Resetting your password.

Password Recovery

  • Introduction to Password Recovery
    • Overview of the process for recovering a SyslinQ account password.
  • Entering Your Registered Email
    • Where to input your email address on the SyslinQ portal.
    • What to do if you no longer remember your registered email.
  • Contacting Support
    • Instructions for emailing the service department.
    • What information to include (name, dealer info, device ID or photo of yellow sticker).
  • Requesting Recovery Instructions
    • Clicking “Send me instructions” after entering your email.
  • Canceling the Request
    • Option to go back if you change your mind.
  • Receiving the Recovery Email
    • Secure link to reset your password.
    • Link expiration warning.
    • Checking spam or junk folders.
  • Resetting Your Password
    • Entering a new password.
    • Tips for creating a strong password (uppercase, numbers, symbols).
    • Using the password strength indicator.
    • Revealing the password using the “eye” icon.
  • Enforcing Password Across Devices
    • Checking the box to require all devices to use the new password.
  • Finalizing the Reset

    • Clicking the “Reset Password” button to complete the process.

       

SyslinQ login

  • Entering Login Credentials
    • How to input your email address and password.
  • Stay Signed In Option
    • Explanation of the checkbox for staying signed in on trusted devices.
  • Privacy Statement Access
    • Where to find and review the privacy policy.
  • Logging into the SyslinQ Portal
    • Steps to click the "Login" button and proceed.
  • Two-Factor Authentication Setup
    • Introduction to the security prompt during first-time login.
    • Option to skip setup and configure later.
  • Managing Authentication Preferences
    • How to access and adjust authentication settings later.
  • Instructions for Enabling Two-Factor Authentication
    • Guidance on enabling it now or later based on chosen method.
05 home my profile 3 2 1

Home and My profile

  • Navigating the SysLinQ Portal Home Screen
    • Overview of the user-friendly layout
    • Locating the profile icon (circle with initials)
  • Accessing Account Options
    • Drop-down menu features:
      • Username and email display
      • Options: My Profile, Switch Company, Log Out
      • Links to Privacy Statement and Terms of Use
  • Managing Personal Information in 'My Profile'
    • Editing full name
    • Editing email address
  • Email Change Process
    • Requesting an email change
    • Two-step verification process
    • Confirmation and rejection options
    • Validity period for email change requests
    • Handling expired or invalid requests
  • Confirmation Messages
    • Successful change: “Email address changed”
    • Rejected change: “Rejected”
06 preferences 1 1 1

Preferences

  • Accessing the Preferences Menu
    • How to open the Preferences section
  • Localization Settings
    • Viewing current language settings
    • Changing the interface language
    • Selecting from available languages
    • Confirming language changes
  • Time Zone Configuration
    • Viewing current time zone
    • Changing the time zone
    • Confirming the new time zone
  • Push Notifications
    • Overview of browser-based push notifications
    • Default status (disabled)

Login and Security

  • Accessing Login and Security Settings
    • Navigating to the login and security page
  • Changing Sign-In Credentials
    • Opening the "Change Password" section
  • Password Update Process
    • Entering current password
    • Viewing password using the eye icon
    • Using "Forgot Password" if needed
    • Entering and evaluating new password strength
    • Confirmation when password strength is "Excellent"
  • Device Synchronization
    • Ensuring all devices use the new password
    • Final confirmation to apply changes
08 TFA Trusted Devices My sign in 1 1 1

2FA - Trusted Devices - My sign in

  • Two-Factor Authentication (2FA)
    • Viewing current 2FA status ("ON" or "OFF")
    • Accessing 2FA settings
    • Selecting preferred authentication method
  • Trusted Devices
    • Viewing devices used to access the portal
    • Automatic listing of smartphones upon login
  • My Sign-Ins
    • Viewing browser-based login history
    • Details shown: sign-in date and session expiration
09 Remove acount 1 1 1

Remove Account

  • Accessing the Remove Account Screen
    • How to navigate to the account removal option.
  • Warning Message Before Deletion
    • Explanation of the warning displayed before proceeding.
    • Emphasis on the permanence of deleting the account and associated settings.
  • Confirmation Process
    • Steps to confirm account removal:
      • Checking the box “I’m sure.”
      • Clicking Remove Account.
    • Option to cancel the process.
  • Returning to Homepage
    • How to go back to My Profile after the process.
10 admin Users 1 1 1

Admin Users

  • Opening the Apps Menu
    • How to access the Apps menu using the nine-dot icon.
  • Switching to the Admin Screen
    • Navigating to the Admin section from the drop-down menu.
  • Admin Overview
    • Overview of the Admin screen and User Management panel.
    • Display of total number of users.
  • User List Details
    • Viewing user names, email addresses, last active time.
    • Indicators for logged-in user and 2FA status.
    • Assigned roles for each user.
  • Viewing Detailed User Information
    • Selecting a user for more details.
    • Copying email address.
    • Checking roles and linked devices.
    • Using the search function to find devices.
  • Removing a User
    • Steps to remove a user via the three-dot menu.
    • Confirmation process with “I’m sure” checkbox.
    • Canceling the removal action.
  • Managing Invitations
    • Accessing the Invites menu.
    • Viewing pending invitations.
    • Reference to Invite User section for sending new invites.
11 Admin invite users 1 1 1

Admin Invite Users

  • Opening the Invite Users Window
    • Clicking the Invite Users button.
    • Overview of fields: Email, Invitation Language, Message, Roles, Access.
  • Entering User Details
    • Adding email address.
    • Selecting invitation language.
    • Optional message customization.
  • Assigning Roles and Access
    • Opening the role definition menu.
    • Choosing Group Specific vs Device Specific access.
    • Selecting the correct group from the drop-down.
    • Explanation of dealer vs farmer hierarchy (green/red arrows).
  • Creating a New Group
    • Using Create New option.
    • Naming the group and selecting Group Type (Customer Group Type).
    • Choosing the parent group and understanding hierarchy structures.
  • Role Selection
    • Available roles: Customer, Data User, Dealer.
    • Explanation of permissions for each role.
  • Temporary Access
    • Enabling temporary access.
    • Setting end date and time for access.
  • Finalizing the Invite
    • Pressing Add and reviewing the setup.
    • Sending the invite or canceling with confirmation pop-up.
  • Managing Invites
    • Viewing pending invites in the Invites section.
    • Resending invites and confirmation messages.
    • Deleting invites (irreversible action).
  • Invite Acceptance
    • What happens when the user accepts the invite.
    • User appears in the main user list with active access.
12 Groups 3 4 1

Admin Groups

  • Accessing Groups Overview
    • Clicking Groups to open the Groups Overview screen.
    • Color coding for group types: Orange (Business Units), Purple (Dealers), Green (Customers/Farms).
  • Understanding Group Structure
    • Common hierarchy: Dealer → Farms (Farm A, Farm B).
    • Alternative hierarchy: Dealer → Integrator → Farms.
    • Explanation of access rights for dealers, integrators, and farms.
  • Navigating Group Options
    • Using the three-dot menu for Details, Add New, and Edit.
  • Adding a New Farm
    • Selecting Customer to create a new farm group.
    • Naming the farm (e.g., Farm D).
    • Refreshing the browser to see updates.
    • Viewing the structure in a flow chart with zoom and alignment options.
  • Viewing Devices and Users
    • Clicking on a device within a farm to see details.
    • Clicking the user icon to view linked users.
  • Editing and Renaming Groups
    • Using Edit to rename a group.
    • Confirming or canceling changes.
  • Removing a Customer Group
    • Selecting Remove from the menu.
    • Confirmation process with “I’m sure” checkbox.
  • Adding an Integrator
    • Creating a new integrator group (e.g., Integration A).
    • Adding farms under the integrator.
    • Viewing multiple farms under one integrator.
  • Access Rights Recap
    • Dealers have top-level access.
    • Integrators manage their own farms.
    • Farms have isolated access to their own data.
13 Fleetmanager 1 1 1

Fleet Manager

  • Accessing Fleet Manager
    • Opening the Apps menu via the nine-dot icon.
    • Selecting Fleet Manager from the list.
  • Fleet Manager Overview
    • Viewing all connected SysLinQ devices.
    • Device details: status, name, last online time, serial number, MAC address, firmware version.
    • Status indicators: green (online), gray (offline).
  • Device Details Page
    • Navigating to device-specific settings.
    • Menu options: Info, Network, View, Event Log, More.
    • Checking active services and sync status.
  • General Settings
    • Editing device name, description, and location.
    • Location update with map and auto-filled coordinates.
  • Group Management
    • Viewing group hierarchy (Farm under Dealer).
    • Adding or deleting groups.
    • Using search and “Create New” options.
  • Access Section
    • Viewing users and their roles.
    • Searching for specific users.
  • Hardware & Firmware
    • Viewing device info and firmware version.
    • Managing firmware upgrades.
  • Network & View Settings
    • Network configuration overview.
    • Customizing portal views and card layouts (Fortica vs Croptimiz-r).
  • Event Log
    • Reviewing system actions and traceability.
    • Exporting logs to CSV.
  • Advanced Options in More Menu
    • Loading device templates (Fortica, Croptimiz-r).
    • Requesting a new device key.
    • Rebooting the device with confirmation.
14 Fleet manager delete services 1 1 1

Fleet Manager Manage Services

  • Accessing the Service Section
    • Overview of predefined settings for communication.
    • VPN Connect option (default, should not be modified).
  • Managing VNC Server Settings
    • Viewing default settings.
    • Changing the service name.
    • Confirming changes.
    • Viewing user access and roles.
  • Managing HTTP Server Settings
    • Same steps as VNC: rename, confirm changes, view user roles.
  • Managing WS Server Settings
    • Renaming the service.
    • Confirming changes.
    • Viewing user access.
  • Service List Overview
    • Viewing all controllers and services.
    • PORTUS VNC (pre-configured, no changes required).
    • Recommendation to remove unused controllers.
  • Removing Unused Controllers
    • Deleting all three services (VNC, WS, HTTP) for each controller.
    • Confirmation process with “I’m sure” checkbox.
    • Repeat steps for all unused controllers.
  • Updating SysLinQ Device
    • Pushing configuration changes from cloud to physical device.
    • Synchronization process and confirmation message (“In sync with device”).
15 tools router config 1 1 1

Fleet Manager tools router config

  • Tools Page Overview
    • Purpose of the Tools page in SyslinQ.
    • Menu options like VPN client and support access (not used in this context).
    • Introduction to Router Config File and Transfer Device tools.
  • Starting Router Configuration
    • Navigating to Fleet Manager Tools.
    • Selecting Router Config File and clicking Start Configuration.
  • Cellular Network Setup
    • SIM card configuration process.
    • Entering SIM card PIN and verifying it.
    • Entering APN (Access Point Name) and understanding its role.
    • Firmware requirements for APN settings.
  • APN and Authentication Settings
    • Choosing default or custom APN.
    • Adding username and password if required.
    • Verifying password entry.
  • MTU Size Configuration
    • Explanation of MTU (Maximum Transmission Unit).
    • When and why to change MTU settings.
    • Selecting default or custom MTU size.
  • Internet and LAN Settings
    • Reviewing pre-configured Internet settings.
    • Updating LAN IP address (e.g., 192.168.27.1).
  • Generating and Applying Router Config File
    • Downloading the configuration file.
    • Saving it as ixrouter.conf on a USB stick.
    • Inserting USB into the router and powering on.
    • Removing USB after successful registration to prevent overwriting.
15 tools router config 1 1 1

Fleet Manager Tools Transfer Device

  • Purpose of Transfer Device
    • Why transferring a SyslinQ device is important.
    • Assigning ownership to the client’s organization for full access and management.
  • Accessing the Transfer Device Menu
    • Navigating to the Transfer Device screen.
  • Entering Device Details
    • Locating the yellow sticker on the SysLinQ device.
    • Entering Device ID and Device Key from the sticker.
  • Selecting the Group
    • Choosing the correct client location or group for the device.
    • Ensuring proper placement within the company structure.
  • Completing the Transfer
    • Confirming all fields are filled.
    • Linking the device successfully to the company account.
15 Home Messages 1 1 1

Messages

  • Accessing the Messages Menu
    • Locating the envelope icon in the top right corner.
    • Understanding the red notification badge for unread messages.
  • Message Overview
    • How messages are organized (by day, week, month).
    • Tracking system activity and notifications.
  • Managing Messages
    • Using the three-dot menu for options:
      • Mark as “Read”
      • Filter messages
      • Remove messages
  • Notification Badge Behavior
    • Badge disappears when all messages are read.
Go to product support page SyslinQ